How to Reset a Chromebook: The Ultimate Guide for All Models

I. Introduction

Welcome to the ultimate guide on how to reset a Chromebook. If you’re having problems with your Chromebook, resetting it might be the best solution. This article is designed for users who want to reset their Chromebook for various reasons such as performance issues, privacy concerns, or simply starting over from scratch. Whatever your reason is, this guide will help you reset your Chromebook quickly and easily.

II. Why Reset a Chromebook?

Resetting a Chromebook can be beneficial for a number of reasons. Firstly, it can help fix problems that may be slowing down your device or causing it to malfunction. Secondly, it can provide an easy way to clear out any personal data you may have stored on the device, which is especially useful if you’re planning on selling or giving away the Chromebook. Additionally, resetting your Chromebook can provide a fresh start if you’ve made changes that you no longer want or to improve overall performance.

III. Step-by-Step Guide with screenshots

There are two ways to reset your Chromebook: Powerwash and Factory Reset. The following is a step-by-step guide on how to reset your Chromebook using either method:

Resetting Chromebook

Powerwash Method

  1. Click on the status area in the bottom-right corner of the screen.
  2. Click the gear icon to open the Settings menu, or go to chrome://settings
  3. Scroll down and click on “Advanced”.
  4. Scroll all the way down and click on “Reset settings”.
  5. Click on “Powerwash” and then click “Continue”.
  6. Follow the on-screen instructions to complete the process.

Alternatively, you can reset your Chromebook using the Factory Reset method:

Factory Reset Method

  1. Turn off the Chromebook.
  2. Hold down the “Esc” key and Refresh (circular arrow) key simultaneously while pressing on the power button for a few seconds (until you see the “Chrome OS is missing or damaged” message).
  3. Release all the keys, followed by pressing the “Ctrl” key and the “D” key.
  4. A message will appear asking if you want to enter Developer Mode. Press “Enter”.
  5. The Chromebook will reboot and enter Developer Mode (this may take a few minutes).
  6. Press the “Ctrl” and “D” keys again and the Chromebook will begin the recovery process and Factory Reset the Chromebook to its default settings.
  7. Follow the on-screen instructions to complete the process.

IV. Video Tutorial

For those who prefer video tutorials, here is an informative video demonstrating how to reset a Chromebook:

V. Top 5 Tricks to Reset a Chromebook in under 5 minutes

If you’re looking for ways to reset your Chromebook even faster, here are 5 tricks to try:

  1. Pressing “Ctrl,” “Alt” and “Backspace” will restart the Chromebook without losing data.
  2. Using the shortcut “Alt” + “Shift” + “R” takes you directly to the Powerwash feature.
  3. Hold down the power button and refresh key simultaneously for a few seconds until the Chromebook restarts and the factory reset process begins.
  4. If your Chromebook has an operating system error message or error code, follow those instructions to quickly reset your device.
  5. Go to Chrome OS developer mode, erase the system entirely, and then reinstall the Chrome OS operating system to start from scratch.

VI. Instructions for multiple Chromebook models

Chromebooks come in various models and brands. Here are instructions for popular Chromebook models:


  1. Turn off the Chromebook.
  2. Hold down the “Refresh” and “Power” buttons for a few seconds.
  3. Release the keys and wait for the reset process to start.


  1. Turn off the Chromebook.
  2. Hold down the “Refresh” and “Power” buttons for a few seconds.
  3. Release the keys and wait for the reset process to start.


  1. Sign out of your Google account.
  2. Press and hold “Refresh” and “Power” buttons simultaneously.
  3. Release the keys when the screen goes black.
  4. Follow the on-screen instructions to complete reset process.

VII. Troubleshooting Guide

If the reset process doesn’t work, try the following troubleshooting tips:

  • Ensure that your Chromebook is fully charged or plugged into power.
  • Make sure you are pressing and holding the correct keystrokes.
  • Try resetting your Chromebook in guest mode if your primary account screen is stuck.
  • Try a different reset method, such as Powerwash over Factory Reset.
  • If all else fails, contact the manufacturer or refer to the Chromebook Help Community.

VIII. Conclusion

Resetting your Chromebook can be simple and quick with the steps provided in this ultimate guide. Whether you’re using the Powerwash or Factory Reset method, this guide ensures that your Chromebook will run more efficiently without losing important data. Additionally, the troubleshooting tips ensure that you can easily solve any issues that arise during the process. For more assistance, be sure to consult your local service provider or the Chromebook Help Community.

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