How to Cancel an Amazon Order in 2021: A Comprehensive Guide

How to Cancel an Amazon Order in 2021: A Comprehensive Guide

Amazon is the biggest online retailer in the world, offering everything from groceries to electronics. However, with so many products available, sometimes you change your mind and need to cancel an order. Whether you’ve ordered the wrong item or found a better deal elsewhere, canceling your Amazon order is a simple process that anyone can do.

Step-by-Step Guide: How to Cancel an Amazon Order

Cancelling an order on Amazon is quick and easy with our step-by-step guide:

  1. Log in to your Amazon account, and visit the ‘Your Orders’ page.
  2. Find the item you want to cancel and click the ‘Cancel Items’ button.
  3. Select the reason why you want to cancel the order, and click ‘Continue’.
  4. If you want a refund, choose the payment method you used to make the purchase and click ‘Cancel Order’.

It’s important to note that if your order has already been shipped, you might not be able to cancel it. In this case, you’ll need to follow a slightly different process by returning the item once it arrives. In addition to this, if your item is being delivered by a third-party seller, you’ll need to contact them directly to cancel your order.

Dos and Don’ts: Common Mistakes When Canceling an Amazon Order

Now that you know how to cancel your Amazon order, it’s time to learn what not to do:

  • Don’t wait too long to cancel your order – once it’s shipped, you won’t be able to cancel it.
  • Don’t hesitate to contact Amazon customer service if you have any issues canceling your order.
  • Do check your email for confirmation of your canceled order, so there are no mistakes.
  • Do double-check that you’ve canceled all the items in your order, so you don’t receive unwanted items.

By following these dos and don’ts, you can ensure that you cancel your Amazon order correctly and without any issues.

Video Tutorial: How to Cancel an Amazon Order

For those who find visual learning more accessible, we’ve created a video tutorial to demonstrate the process of canceling an Amazon order. Here’s the link to the tutorial:

This video is short, informative, and easy to follow. It covers everything you need to know about canceling an Amazon order.

Alternative Options: What to Do if You Can’t Cancel an Amazon Order

If you’re unable to cancel your Amazon order for any reason, there are alternative options available to you:

  • If your item hasn’t shipped yet, contact the seller to request a cancellation.
  • If your item has shipped, you’ll need to wait for it to arrive and then return it using the Amazon returns process.
  • If you need the item but want to pay less for it, you can look for a better deal elsewhere and purchase it there.

While these options may not be ideal, they still provide you with a way to rectify any issues with your order without losing out on money or the product altogether.

Frequently Asked Questions: Canceling an Amazon Order

To help you feel confident in canceling your Amazon orders, we’ve compiled a list of frequently asked questions:

Q: Can I cancel an Amazon order after it’s been shipped?

A: No. If your item has been shipped, you’ll need to wait for it to arrive and then return it instead.

Q: Will I be refunded after canceling an Amazon order?

A: Yes, if you choose the refund option when canceling your order, the payment will be refunded to the payment method used to make the purchase.

Q: Can I cancel part of an Amazon order?

A: Yes, when you select the item(s) to cancel in the ‘Your Orders’ page, just choose the specific item(s) you want to cancel.

Q: Can I cancel an Amazon Prime order for free?

A: Yes, if you cancel your Amazon Prime order before it’s been shipped, there should be no fees or charges.

Q: How long does it take for Amazon to refund my money?

A: It can take anywhere from 3 to 5 business days for the refund to be processed and for the money to be returned to your account.


Cancelling an Amazon order is straightforward when you know how. By following our step-by-step guide, keeping dos and don’ts in mind, watching our video tutorial and understanding your alternative options, you’ll be well equipped to handle any issues with your Amazon orders. Remember, if you have any trouble or need more information, don’t hesitate to contact Amazon’s customer service.

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