How to Cancel a Venmo Payment: A Complete Guide


Venmo is a popular mobile payment service app that is used by millions of people globally. It is a quick, convenient, and secure way to transfer money, split the bills, and pay for goods and services without cash, checks or credit cards. However, cancelling a Venmo payment can be a tricky issue, especially if you are new to the app or encounter a problem. In this article, we will provide you with a complete guide on how to cancel a Venmo payment with confidence.

Step-by-Step Guide

Cancelling a Venmo payment is a straightforward process that can be done using the mobile app or website. Follow these steps:

  1. Launch the Venmo app or website, and sign in to your account with your email and password.
  2. In the main menu, tap on the “Payment” icon at the bottom of the screen (it looks like a dollar sign).
  3. Find the payment you want to cancel and tap on it.
  4. Tap on the “Cancel Payment” button at the bottom of the screen.
  5. Confirm your cancellation by tapping “Yes- Cancel Payment”.

And that’s it! Your payment has been cancelled.

If you still can’t find the payment, use the search bar in the top corner of the Payment screen to look it up using the name and amount of the payment.

If the payment has already been completed, you will not be able to cancel it, only request a refund from the recipient.

Here’s a screenshot of the steps:

Screenshot of cancelling payment on Venmo

Video Tutorial

If you would like a visual demonstration of how to cancel a Venmo payment, check out our tutorial video on YouTube that guides you through every step.

Embedded Video:

Common Mistakes to Avoid

There are some common mistakes you should avoid when cancelling a Venmo payment:

  1. Missing the Cancellation Window: Venmo provides a brief cancellation window of time after the payment has been sent. If you miss this window, you may not be able to cancel the payment.
  2. Paying Unauthorized Third Parties: Be cautious when sending payments to people or businesses you don’t know. Venmo may not be able to cancel payments when they are sent to unauthorized accounts.
  3. Ignoring Fraudulent Activity: If you suspect that there has been fraudulent activity on your account, such as payments made without your permission, report it to Venmo immediately.

By avoiding these common mistakes, you can ensure that your Venmo payments are secure and easy to cancel.


Here are some commonly asked questions and answers about cancelling a Venmo payment:

  • Q: Can you cancel a Venmo payment after it has been completed?
  • A: No, you cannot cancel a payment that has already been completed, only request a refund from the recipient.
  • Q: How do you request a refund from a Venmo recipient?
  • A: To request a refund, find the completed payment in your transaction history, and select ” Request a Refund” from the three dots icon in the payment details screen.
  • Q: What happens when you cancel a Venmo payment?
  • A: When you cancel a Venmo payment, the transaction is voided, and the funds are returned to your Venmo account balance or the funding source you used to pay for the transaction.
  • Q: How long does it take for a cancelled Venmo payment to appear in my account?
  • A: The time it takes for a cancelled payment to appear on your account depends on the payment method you used. If you paid with your Venmo balance or a debit card, the funds will be available immediately. If you used a credit card or bank transfer, it may take up to five business days for the cancellation to appear in your account.
  • Q: Can you cancel a Venmo payment on the website?
  • A: Yes, you can cancel a Venmo payment on the website using the same steps as the mobile app.

Real-life examples

Here are some real-life examples of situations where someone may need to cancel a Venmo payment:

  1. You accidentally paid the wrong person.
  2. You overpaid or underpaid a friend, and they agreed to cancel and resend the payment.
  3. You paid for a product or service, but it was not delivered or was faulty.
  4. You suspect fraudulent activity on your account, such as someone else using your payment information to pay for something without your permission.

No matter what situation you face, it’s crucial to act quickly and follow the steps we’ve outlined to successfully cancel your Venmo payment.


We hope this article has provided a clear and concise guide on how to cancel a Venmo payment. Remember to always check for expiration windows, avoid paying unauthorized third parties, and report fraudulent activity to Venmo if you notice any. By following our step-by-step guide, watching our tutorial video, and referring to our FAQs and real-life examples, you can tackle any Venmo payment cancelation issue with confidence.

Be sure to reach out to Venmo’s customer support team for further assistance if you encounter any issues. With these tips and tricks, you can make the most of your Venmo experience and enjoy secure, quick, and enjoyable mobile payments.

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